Grievance Redressal Mechanism for GST Registration in Bengaluru Zone
By Author / May 10, 2025
Category: State GST Notification
Introduction
The Office of the Principal Chief Commissioner of Central Tax, Bengaluru Zone, issued Public Notice No. 01/2025 on May 9, 2025. This outlines a dedicated grievance redressal mechanism for applicants encountering issues during the GST registration process. The mechanism focuses on clarifying document requirements and facilitating smoother registration.
Common Issues Faced by Applicants
Applicants often face challenges due to unclear demands for documentation. Officers sometimes request additional documents beyond what is listed in FORM GST REG-01, especially concerning:
- Proof of ownership of the principal place of business (PPOB)
- Constitution of business
- Identity verification of the authorized signatory or business owner
Guidelines for Document Submission
A. Documents for Principal Place of Business (PPOB)
1. Owned Premises
Applicants should upload any one of the following:
- Latest Property Tax Receipt
- Municipal Khata Copy
- Electricity or Water Bill
These documents must clearly prove ownership.
2. Rented Premises
- Upload a valid rent/lease agreement.
- Include one ownership proof of the lessor (e.g., tax receipt or utility bill).
- If the agreement is unregistered, also attach the lessor’s ID proof.
- If a utility bill is in the applicant’s name, it may suffice without the lessor’s document.
3. Consent-Based Premises
For premises owned by a spouse or relative:
- Provide a signed consent letter
- Upload the owner’s ID and any ownership document from the approved list
4. Shared Premises
- Submit the rent agreement (registered or unregistered) with ownership proof
- If no agreement is available, submit a consent letter with the required documents
5. No Rent Agreement Available
In such cases, applicants can submit:
- A sworn affidavit on non-judicial stamp paper
- A utility bill in their name
This affidavit must be notarized or signed before a magistrate.
6. Special Economic Zones
Applicants in SEZs must upload valid certificates issued by the Government of India.
B. Documents for Constitution of Business
1. Partnership Firms
Upload the partnership deed. No need to attach Udhyam, MSME, or trade licenses.
2. Societies, Trusts, and Others
Submit the Registration Certificate or official Proof of Constitution.
How to Lodge a Grievance
Applicants with an Application Reference Number (ARN) assigned to the Central jurisdiction can file a complaint if they face issues that contradict the above guidelines.
Email Submission Format
Send your grievance to: cgst-blr@gov.in
Include the following details:
- Name of Entity
- ARN
- ARN Date
- Jurisdiction (Centre/State)
- Issue in Brief
Visit GST Seva Kendra
Applicants may also visit the office directly:
Address:
3rd Floor, C.R. Building Annex, Queens Road, Bengaluru – 560001
Phone: 080-22866812
Conclusion
The Bengaluru GST office assures applicants of timely resolution and urges them to use this mechanism for any registration-related issues. This step ensures transparency, efficiency, and better support for businesses in Karnataka.
