CBDT Special Campaign 4.0: Major Clean-Up, Grievance Resolution, and Space Optimization
The Central Board of Direct Taxes (CBDT), under the Ministry of Finance, actively took part in the Special Campaign 4.0 for Disposal of Pending Matters across India. This government-led initiative, conducted in two phases, aimed to streamline operations and improve public service delivery.
Key Achievements:
Grievance Resolution: Successfully resolved 53,000 grievances, significantly enhancing taxpayer satisfaction and operational efficiency.
Space Optimization: Cleared 1.75 lakh sq. ft. of office space, allowing for more efficient work environments and resource utilization.
Campaign Impact:
Emphasized reducing clutter and organizing government offices.
Strengthened service delivery and responsiveness within CBDT offices nationwide.